Small Business IT Support: Quad-Cities, DeWitt, Clinton, and Fulton area.

Quick Support

Local Support

Email or call us if you are experiencing an issue. We will schedule a visit and resolve your problem as quickly as we can.

Email: rick.pa@microtek.systems
Phone: 563.949.2291

Temporary Remote Support

Once we have a working relationship with a client, we have the ability for remote support. We use TeamViewer as a free tool to allow us remote access to your computer. We will only have access when you provide us with YOUR ID and PASSWORD that is randomly generated when you launch the Quick Support TeamViewer application. Closing the application removes the ability for remote access until you launch the application again.

get teamviewer application

Full Remote Support

We can install the full version of TeamViewer that will allow us to have 24/7 remote access to your computers. This will help to ensure we provide quick support as well as allow work to be done after-hours to prevent down-time.

Email or call us to get things started. We would love to meet you.

This Assessment Includes

On-Site Evaluation

Virus Protection Assessment

Network Security Analysis

We take the time to collect information from you, your staff and your existing IT environment. Using assessment tools and manual investigation, we provide solutions to help meet your needs. We will get to know your infrastructure.

Network Security Analysis

Virus Protection Assessment

Network Security Analysis

We will use assessment tools and manual investigation to get an understanding of your network configuration. We will discuss with you any possible issues you need to address to maintain a secure network.

Virus Protection Assessment

Cyber security threats are growing on a daily basis and it is VERY important to stay ahead of the hackers and malware providers. We can provide an assessment and solutions that may be needed to protect your environment.

Backup System Assessment

Power Protection Evaluation

Virus Protection Assessment

Every company must be protected against data loss. Every backup system must be robust and tested to ensure it will be available when needed. We can assess your system to ensure you meet that need.

Power Protection Evaluation

We all know that power strips will help protect hardware from being overloaded BUT it is equally important to ensure your hardware is protected from brownout and blackouts.

Internet Speed Check

Power Protection Evaluation

Are your employees being held back by a slow internet connection. Are you paying more than you should for internet. We can help assess and provide the options you have to choose from in your area.

Remote Access and VPN

Operating Systems & Software

Do you have the need to allow remote access? Is your existing method of remote access secure? Do you have multiple locations that need to share data and work together?

Operating Systems & Software

Let us assess your operating systems to ensure you have the latest patches and latest versions to avoid the most common methods hackers and malware providers use to attack.

Education & Best Practices

Operating Systems & Software

Education & Best Practices

We can provide a quick summary of the need for educating your employees on best practices and which practices need to be avoided. It is equally important to educate your users to maintain hardware and software security and protection.