Email or call us if you are experiencing an issue. We will schedule a visit and resolve your problem as quickly as we can.
Once we have a working relationship with a client, we have the ability for remote support. We use TeamViewer as a free tool to allow us remote access to your computer. We will only have access when you provide us with YOUR ID and PASSWORD that is randomly generated when you launch the Quick Support TeamViewer application. Closing the application removes the ability for remote access until you launch the application again.
We can install the full version of TeamViewer that will allow us to have 24/7 remote access to your computers. This will help to ensure we provide quick support as well as allow work to be done after-hours to prevent down-time.
Email or call us to get things started. We would love to meet you.
We assess your network configuration/security, backup systems, servers, workstations, printers, software and hardware. That allows us to provide an analysis and recommend changes to increase the reliability, consistency and performance of your entire IT infrastructure.
We take the time to collect information from you, your staff and your existing IT environment. Using assessment tools and manual investigation, we provide solutions to help meet your needs. We will get to know your infrastructure.
We will use assessment tools and manual investigation to get an understanding of your network configuration. We will discuss with you any possible issues you need to address to maintain a secure network.
Cyber security threats are growing on a daily basis and it is VERY important to stay ahead of the hackers and malware providers. We can provide an assessment and solutions that may be needed to protect your environment.
Every company must be protected against data loss. Every backup system must be robust and tested to ensure it will be available when needed. We can assess your system to ensure you meet that need.
We all know that power strips will help protect hardware from being overloaded BUT it is equally important to ensure your hardware is protected from brownout and blackouts.
Are your employees being held back by a slow internet connection. Are you paying more than you should for internet. We can help assess and provide the options you have to choose from in your area.
Do you have the need to allow remote access? Is your existing method of remote access secure? Do you have multiple locations that need to share data and work together?
Let us assess your operating systems to ensure you have the latest patches and latest versions to avoid the most common methods hackers and malware providers use to attack.
We can provide a quick summary of the need for educating your employees on best practices and which practices need to be avoided. It is equally important to educate your users to maintain hardware and software security and protection.